My original arrived and I was a little disappointed that a piece of the primary slider had been snapped off in transit. However it looked very delicate and was relatively easy to fix with a bit of wood glue and some small clamps. You can see the amateurish repair in the bottom right of the photo below. This stopped me playing for the first few days.
|The original Bi-Nary|
It took a month but JCC agreed with the analysis and worked out a fix to make it solvable. This involved pulling out a metal knob and seemed to me to be an ugly solution but I was reassured by a communication from JCC (via Wil) that a new version was being produced that functioned correctly and would be provided to all those who bought the faulty one. So we all waited and at the last MPP Wil attended and handed over the replacement puzzles - you can see from the picture below that JCC used the time as an excuse to make it more sturdy and more colourful as well as to fix the mazes to allow it to work.